Tim Dahle Nissan Murray
Dealership Sales Review
Me and My Fiance spent a day looking at a car with this dealership and we were met with nothing but tricks the entire time. We feel that the dealership was attempting to take advantage of our lack of car buying experience and we're just happy we were smart enough not to let it happen. They raised the price $2000 from the online listing price when we wouldn't use their financing and got angry with us when we wouldn't take a higher price than the price we saw online which was the reason we came in. They brought out a manager to try and explain to us how it was such an "amazing deal" that we would "regret passing up" and he had a shorter fuse than our salesman. Our salesman was late in the morning and throughout the day, he avoided eye contact with me the entire day, he almost never addressed me he only talked to my fiance and didn't even bother to learn my name until after we had been there for several hrs. He criticized us for doing our research about the car buying process and the games that dealerships play and for "playing the game" ourselves. He criticized our relationship saying "communication is key even within your relationship". After we walked away they called us the next day and told us they would sell it to us for the online listing price (the very top price we decided we would take it for, we were hoping to get a few hundred dollars less at least) and when we agreed they added an additional $1500 in tax title license and fees (we knew that tax would be about $500 and title and license would be around $100 and we expect some kind of service fee but no more than $100, $700 and $1500 are not even the same ballpark) when we turned them down again after that they continued to try and convince us that we were making the wrong choice until we finally had to tell them to leave us alone. Over all we feel that the only things we gained from this experience was experience and a dislike for large dealerships. We felt like we were getting swindled the entire time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No