Tim Dahle Nissan Murray

I bought a used car that had a broken windshield and we discussed that it would be fixed as part of the exchange. The sales person told me to come in tonight and they would give me a loaner car and fix my car during the day tomorrow. I traveled the 40 miles or so from my home with all of my kids to take it in and get it in so they can fix it tomorrow. Right when I got there, the sales person called me and told me that they have a policy that restricts them from loaning a car overnight to me and his management wouldn't budge on the policy. I'm in a Leaf and I dont have enough power to get home because I was expecting to take a different car home. I go into the office and they tell me there is nothing they can do for me. If I would've been there 30 minutes earlier then they could've done something but no one told me that was the case before I left my home. They tried to charge my car enough so I could get home but their charger was broken. They told me to take a hike and find another charger somewhere else and they would try to solve the problem tomorrow. I had nowhere to go and I was stuck in this parking lot for about an hour with 4 kids screaming and crying at me wanting to go home, because management was worried they would lose their jobs if they were to do the right thing to help a customer. They've lost my business for the future because they forced me to cry in a parking lot late at night because they dont care about their customers. The salesperson tried to tell me that he would offer a tank of gas as compensation, but my car is electric so I dont even know why he offered. Stay away!