Toyota Bountiful

A very dishonest action was made by the Sales Department of Toyota Bountiful on March 11, 2017. This action reflects poorly on their business and casts doubt about their ethics and morals. This action demonstrates that the Sales Department is a sham and the public cannot trust Toyota Bountiful. The individuals involved in this decision should be reprimanded and counseled so that other potential buyers will not be treated so poorly in the future. This dishonest action was made during the sales negotiation for a 2013 Toyota Tacoma 4x4, Stock # DM128636A, VIN #3TMLU4EN3DM12836. In summary, a well-defined sales price was presented to me after numerous discussions over a few days, all documented in text. Unfortunately, when I agreed to “seal the deal” on the well-defined sales price the Sales Department changed their mind and increased the price. Of course I was shocked that the business did this and I did not continue any further communication with them. This action reflects very poorly on Toyota Bountiful and I strongly recommend that people stay away from this business.