Toyota Bountiful

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Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 09:00 PM

Customer Reviews of Toyota Bountiful

4.6
Overall Rating
(98)
Recommend: Yes (88) No (10)
Write a review: Sales | Service
sales Rating

Extreme satisfaction

by Yoshi19 on 03/02/2018

Our experience here was amazing. Kerry Lucy helped us so much and got a vehicle we wanted/needed. She was amazing to us and she worked her butt off to help us get into something. The whole atmosphere at the dealership is so fun and welcoming. Not once did we feel lesser of a person for not having a ton of money. Instead we were made to feel like a part of the Toyota family. Kerry was our hero in the situation and we are eternally great full to her and the whole team that helped us out. You guys are amazing!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
115 Reviews
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service Rating

4 Runner purchase_Jason Timothy

by DaemanTim on 04/06/2018

Chelsie was great as a salesperson. She surpassed my expectations - there was a delay in the service area in getting the 4 Runner detailed and she made sure my brother and I were able to have dinner. Steve Ward followed up after the purchase and made sure that all my expectations were met. There were a few things missed/overlooked when I purchased the vehicle but Steve made things right.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

good work, as always

by tacomaguy4441 on 03/16/2018

Fast, friendly, great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

They will lie to get the sale

by dave_j on 03/15/2018

I leased a vehicle from Toyota of Bountiful. They called me up asking if I wanted to turn in my lease early and purchase a newer vehicle. I agreed to talk to them about it. They said they would pay off my lease if I purchased a new vehicle so would not be responsible for the remaining payments. They cut me a check and sent me on my way. I get a bill from Toyota for the remaining payments. The check they gave me was not enough to cover the remaining payments on the lease. When I contacted them about this, they basically sent me on my way and told me I would be responsible for the remaining payments. They basically lied to me when they told me they would pay off the lease and left me with the remaining payments. This is the 2nd time this dealership has lied to me. Previously they told me they gave a referral bonus if you send in a friend who purchased a vehicle. After fighting to get my bonus after a friend purchased a vehicle, I was never paid the referral bonus I was told I would get. Do NOT listen to what these people tell you. They will lie to you to get the sale then leave you hanging.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Good place

by adamantlyadam on 03/06/2018

Friendly staff, good service. Much better than my experience at the Toyota dealership in Riverdale.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Always Have My Car Serviced Here

by amythann on 03/04/2018

Service is excellent, timely, great place to wait or they will give you a ride home. Always pleasant if I just "stop by" for a small service. I recommend them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Extreme satisfaction

by Yoshi19 on 03/02/2018

Our experience here was amazing. Kerry Lucy helped us so much and got a vehicle we wanted/needed. She was amazing to us and she worked her butt off to help us get into something. The whole atmosphere at the dealership is so fun and welcoming. Not once did we feel lesser of a person for not having a ton of money. Instead we were made to feel like a part of the Toyota family. Kerry was our hero in the situation and we are eternally great full to her and the whole team that helped us out. You guys are amazing!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Sales Professionals Ever

by LucasCawley on 03/01/2018

Quite frankly, I left another survey, but Minoj was brilliant. He breaks the mold of the perceived notion of sales pros in the auto industry. He was caring, empathetic, and knowledgeable. I would reccommend everyone I know to him, and his service was truly (no BS) the best service I’ve ever received and I live in a B2B Sales world where there’s plenty going around. 5 stars. 100%. Whatever it is. Truly an amazing experience. Minoj is a true professional.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always Great and Quick Service

by AroseHelmer on 02/26/2018

Love bringing my car here as the waiting room is comfy/has great snacks and my car usually gets done within the hour. This last visit I had a puppy I couldn't leave at home and Toyota Bountiful was more than willing to accommodate my puppy needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great services

by mindiac on 02/20/2018

Great visit! Been going there for years and think this was one of my best visits.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Third 4Runner in Utah

by Devrincs on 02/03/2018

You guys did a great job. From walking in and out the door with a new Car was 2.5 hrs. TC is a champ, honest and thorough. Mike ‘Tex’ couldn’t have been more friendly and Jake in finance was very relaxed. Great experience.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service

by RonP444 on 02/02/2018

I always receive great service from Toyota Bountiful. Waiting area is good, prices are fair (unlike most dealerships), and the customer service is great. If repairs are long, they gladly drive me 20 minutes (each way) to my home and back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Best Car Buying Experience Ever!

by andersensr on 01/31/2018

This is the only place I will now do business! Jeff had the vehicle I was interested in prepared for me to drive right upon arrival. From there it was a no pressure customer service focused experience! Their finance manager (Ghassan) was equally impressive and made it a point to explain all of my options to me and then he worked one on one with the bank I financed through to get me the vehicle and the financing I wanted. I have always dreaded buying a car but now that I have experienced this new level of customer service I will never buy a car anywhere else!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent customer service.

by Camrylove on 01/21/2018

The service department always goes above and beyond to customize their service to my needs. I feel safe knowing my car is in good hands.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by j_____h on 01/18/2018

I received excellent service on my 6 month truck service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great Service Department

by lreid1116 on 01/12/2018

I love this dealership, from the sales team, loan team and the service department I cannot say enough how they made me feel like a family member. I am a customer for life!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Exceeded expectations

by lobbydailey on 01/11/2018

Finished in half the time they told me it would take!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

EXCELLENT

by Highlander on 01/09/2018

First class service and accommodating. Thoroughly explained and documented what service they had done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Tacoma Purchase

by Tacomaguy on 01/04/2018

Candi was extremely helpful throughout the purchase process. I met the whole service team and felt comfortable with all aspects of the transaction. I look forward to future interactions.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New 2018 Toyota Corolla

by Selene_18 on 01/04/2018

I was interested in learning pricing of a '17 or '18 Corolla or Rav4 and put out an inquiry online and within minutes a salesman from Bountiful Toyota was on top of it. We scheduled a test drive and a few hours later I was driving home in a beautiful new 2018 Corolla. My biggest concern was of price point and the salesman, Jeremy, stayed right within my price range. The biggest stress at a dealership is of the "price haggling" once you decide upon a vehicle but there were no surprises and overall I left extremely satisfied with my experience and purchase.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Total Quality and Extremely Fair pricing

by MGrgmgmg on 01/04/2018

Outstanding, committed and caring dealership. Now purchased 5 cars from them with and never a problem. Why ever go anywhere else. I drive several extra miles and they go the ‘extra mile’ for me. Thanks! Mike from Park City

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

4Runner

by Jserino on 01/03/2018

Overall great experience. Ivan was wonderful to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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