Chevrolet of West
Dealership Service Review
During recent heavy rains my son's car became stuck in some mud and had to be pulled out. The mud around his wheels resulted in a bad shimmy in the car, even after he washed the wheels. This happened on a Friday night and he was two hours from home and needed to get on the road quickly. We took the car into Greg May's service department to see if they would check it for any mechanical damage resulting from the tow. The service guys got him right in, checked out the car, washed off some additional mud that had been missed and even took the car for a test drive to make sure all was ok. I appreciate the great personal, small town service that they provided. They went above and beyond the call of duty to get my son back on the road and on his way home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable