Big Star Chrysler Jeep Dodge RAM FIAT Clear Lake

My mother purchased a truck from Clear Lake Dodge. She noticed an imperfection on the side of truck and they promised to fix the minor scratch. After about 2 months the scratch was finally fixed but the paint job was horrible. Low budget in my view. First of all, they painted the whole side of the truck (unnecessary) and on top of that the color did not even match. After some debate they agreed to fix THEIR mistake. They gave my mother the run around for about 2 weeks. Finally after calling every single day, they told her to drop off her truck so they could fix it. This process took 6 days. When she was contacted because her car was ready, the salesman was very RUDE to her. She explained that she was sick with the swain flu and would be unable to bring the car in until the next morning. He said he did not care and wanted the car back that day. The sales people, management and service department has proven to be rude and incompetent. I would suggest you take your business [elsewhere] if you must get service. I would suggest NOT buying a dodge if you are shopping around. Then you can avoid dealing with these people.