Volkswagen of Waco
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Dealership Service Review
service Rating
Great Follow Up
Written byon 04/05/2025
After waiting for an oil change, Arturo gave me excellent service - what I was charged since the wait was long, to checking in when their card service wasn’t working correctly and then following up with me a few days later. He was very attentive and wanting to make sure we were taken care of.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Volkswagen of Waco on 04/06/2025
Dealer Response
Thank you for sharing your experience with us! We're delighted to hear that Arturo provided attentive service during your visit at Volkswagen of Waco. We appreciate your patience and look forward to serving you again in the future!
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