Greg May Honda
Dealership Sales Review
After searching online, I found a great used Honda Odyssey for sale at this dealership. Unfortunately, my husband and I are stationed at Sheppard AFB in Wichita Falls, TX which is 3.5hrs away (7hr round trip). I called the dealership to make sure the vehicle advertised was still available before making the trek down there with a 4 month old. The car was still available and I told the salesman my situation and that I would be there as soon as possible. The salesman assured me that they could hold the vehicle for me. He even went as far as to clear it with the manager and call me back saying it was mine and to take my time. When I got there after almost 4 hrs in a car with my infant, I was told that the car had been sold. To make matters worse they had nothing else to offer me. They're only "deal" they could give me was on a brand new Honda Odyssey which was $12,000 more than the price on the used Odyssey I had been promised. I left empty handed. They offered no compensation for the trouble they caused me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable