Greg May Honda
Dealership Sales Review
I paid sticker price in order to get a fair trade-in price, got tricked into other warranties I told them I didn't want and watched and listened to the salesmen talk about women in the lobby (customers) as they took the customer's cars and brought back drinks and fast food for themselves. I complained to the dealership, wrote comments to them, talked to the Honda people above the dealership, no one responded, called, sympathized, offered any kind of "I'm sorry you feel this way, how can we make it better for you?" No one cares after the money changes hands. The oil filter got crimped in an oil change at another place and threw oil all over the undercarriage. Greg May staff charged us an outrageous amount to just clean the oil off. The neighbor dealer (Hyundai) told me they would have done that for free. I made an appointment for detailing after the purchase, brought it in that morning, they made me sit there for 6 hrs while my car was missing off the lot, didn't offer a ride home or an excuse for the mystery. The car is good as long as we maintain in a different city. My family will never do business with such a corrupt staff. It's also annoying that all salesmen that I've seen at any dealership smoke. I treat patients that smoke-that's my specialty, my career. I have job security but it is a nasty habit and they have bad breath! They should fire that manager and Greg May should be more involved in how his staff is handling business and actually respond to the unhappy customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No