Parkway Chevrolet
Dealership Sales Review
Hands down the worst experience I've ever had with a car & dealership. Not only did they sell me a defective 2016 Corvette, they are not working with me in anyway to resolve the issue aside from allowing me to take my car in over and over and over for service. Rear differential was the FIRST issue, immediately after I put down $15,000 on this car. They decided charging me for 2 new TIRES would be easier than replacing the differential. I have sent dozens of emails and calls. The first time I had my car in service it was there for NINE days. This last time they had it for ELEVEN days. They give me a completely filthy loaner each and every time I have to take my car in. I have been through this with GM before with a Hummer that was defective, & did not have anywhere NEAR this much trouble with the dealership or with GM. I simply asked them to apply my down payment and my paid monthly payments to another corvette, instead of my having to file with GM to buy back the vehicle. There has been absolutely Zero indication that GM cares to uphold their name and back this product, & Parkway has no interest in maintaining the integrity of the Durdin name. I explained to them very clearly that I have been paying close to $900 a month for a car that has not been running properly since I bought it FROM THEM , on top of the fact that it has been in service equating to close to an entire month collectively. I afforded them the opportunity to take the vehicle back and put me into another one, and they have elected to treat me with nothing but absolute disregard. The dealership doesn't care in the least about ANY OF THIS. They have dismissed every issue with this car, just so I will 'go away'. UPDATE AUGUST 18,2017: car was towed in b/c it wouldn't move out of park. Dave Ramsey was polite and helpful. But now?? TRANSMISSION SHIFT CONTROL HAD TO BE REPLACED. YES, ANOTHER MAJOR ISSUE. I got my car back to find they left me with ZERO GAS AND MY CAR WAS FILTHY INSIDE AND OUT. I Heard back from FORBES DURDIN TODAY AUGUST 19,2017 AND HE TOLD ME TO "take my business elsewhere". Nothing more. You spend $60,000 on a vehicle and this is the Parkway standard!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No