Parkway Chevrolet
Dealership Sales Review
Been to many dealerships in my life time, and never had an issue. At Parkway Chevrolet, I had the worse experience of my life. Let me test drive the vehicle I came there to buy (New 2016 High Country), then when I went to purchase it, said the person that got there before me is buying it. Said I should have held on to the keys. How could I have held on to the keys when you asked for them back?? Then put me in a 2016 used High Country that had been in a accident but never disclosed it. I found the paperwork in the glove box from Auto Check after I purchased it and got home. Came back to dealership about not only the accident it was involved in, but also had vibration when sitting at a stop sign or signal light, and had holes drilled below the steering wheel. Addressed these items with them and they said they could not fix anything, so I asked for my vehicles back that I traded in. Salesman said they were already sold and gone to highest bidder, which I found out 3 weeks later that that was a lie. Found my car on there website for sale 3 weeks later?? Anyway they said I had to keep that High country or trade up to 2017, cause they had no more 2016's, turned out to be another lie. So I was railroaded into a 2017 Silverado LTZ at a much higher cost and note at $109 more than the High Country. Dealership was a complete rip off.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No