Skip to main content

Cook Ford


2600 Palmer Hwy, Texas City, TX 77590 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Not worth the drive
Written by Justin M on 08/26/2021

When to them because they had the inventory. Purchased an F-150 and picked it up in the rain. Next damy windows and a ding in the door. Dropped off my truck for them to fix the repairs. They gave me a loaner with NO GAS in it and TOLD ME TO GO FILL IT UP…so I used my gas to drive 70 miles to give them an opportunity to fix it and they want me to fill ip their car…WTF They had it a week and fixed the molding but DIDN’T touch the ding at all YET THEY TOLD ME 4 TIMES THAT IT WAS REPAIRED….now I have a brand new $50k vehicle with a nasty ding and paint chip

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.