Don Ringler Toyota
Dealership Service Review
Don Ringler Chevrolet went above and beyond in providing us with EXCEPTIONAL professional service and care!!! Our vehicle broke in route from San Antonio Texas to Oklahoma City in Temple on a Wednesday night. I was anxious and concerned cause my husband had a medical appointment at 7:30 am on Friday in Oklahoma. At 5:45 am on Thursday I called to get service hours so I could bring the vehicle in as soon as possible. Praises to God's awesome intervention because the Manager Mr. Bobby Bishoff answered. I explained the situation and concern because my husband is a 100% vet who had a 7:30 am appointment on Friday. Mr. Bishoff, a true professional told me to have the vehicle there at 7:00 am and they would asses the problem and fix it as soon as possible. I was there at 7:00 am, first in line and immediately was helped but what really IMPRESSED me was that as I was being checked in the Assistant Manager, Mike Ramirez came out and said are you the one whose vehicle broke down with a possible water hose issue? Mr. Bishoff went the extra mile and made sure his staff was aware of my situation. Mr. Ramirez called me at 11am that our vehicle was ready. We not only made the 12:00 hotel check-out deadline but made it to Oklahoma with plenty of time thanks to Mr. Bishoff's genuine concern for the customer along with a professional and qualified staff! Thanks to everyone at Don Ringler Cheverlet including the techs and driver who picked me up both times. Mr. Bishoff is a true asset for your company!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes