Sulphur Springs Chrysler Dodge Jeep Ram
Dealership Sales Review
DO NOT BUY FROM SULPHUR SPRINGS DODGE! They do not honor defective cars. Service department is the worst I have seen. I bought three vehicles there in the past three years and our recent purchase of a brand new 2016 Jeep Compass on January 16th was great until they would not honor a design defect. Because of my car addiction I have bought 27 vehicles in my life so I'm a dealerships dream. I know cars better than most since I grew up in the Body Shop business. I can fix the problem myself but that is not the point. When you buy a 25,000.00 vehicle brand new with 100 miles on it and full warranty, you don't expect any problems much less working on the car yourself. I will muddy the name of Sulphur Springs Dodge on as many websites as I can. I will post videos of defect on YouTube and Facebook as well as me making the repair since they will not honor the problem. They are lying [non-permissible content removed] and do not care about customer service. I know more about cars than their entire staff put together. I will be contacting Chrysler corporate office next. (2016 new Jeep Compass driver side door mirror air leak)
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No