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Sulphur Springs Chrysler Dodge Jeep Ram


1505 Industrial Dr W, Sulphur Springs, TX 75482 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Experience
Written by musicman1233 on 08/22/2017

I had a horrible experience buying a used car from Sulphur Springs Dodge. Salesperson Tammy sold me a car with two worn tires that after inspection Firestone called “dangerous” and “legally bare”. Tyler in service is convinced that they were at 4/32 which passes Texas state law, whereas Firestone measured them at 2/32 and 3/32 respectively. Manager Jeff offered to return my vehicle I traded in and take back the car I purchased as a solution instead of just replacing the tires. I drove from Northern Arkansas to buy this vehicle and regret my trip. In addition, they sold me the vehicle without a title or manufacturers origin statement, so I couldn’t get it registered at the DMV. It has been two days and the person in charge of titles hasn’t even seen my paperwork yet, and I cannot get it registered until she sends it to the state. Overall I had a very negative experience with this dealership. I would stay clear of both their sales and service departments and give your business to someone more deserving.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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