Sulphur Springs Chrysler Dodge Jeep Ram
Dealership Sales Review
I had a horrible experience buying a used car from Sulphur Springs Dodge. Salesperson Tammy sold me a car with two worn tires that after inspection Firestone called dangerous and legally bare. Tyler in service is convinced that they were at 4/32 which passes Texas state law, whereas Firestone measured them at 2/32 and 3/32 respectively. Manager Jeff offered to return my vehicle I traded in and take back the car I purchased as a solution instead of just replacing the tires. I drove from Northern Arkansas to buy this vehicle and regret my trip. In addition, they sold me the vehicle without a title or manufacturers origin statement, so I couldnt get it registered at the DMV. It has been two days and the person in charge of titles hasnt even seen my paperwork yet, and I cannot get it registered until she sends it to the state. Overall I had a very negative experience with this dealership. I would stay clear of both their sales and service departments and give your business to someone more deserving.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No