AutoNation Chrysler Dodge Jeep Ram Spring

I took my Jeep Grand Cherokee in because my A/C occasionally would randomly blow warm air. I was told by my Service Advisor that the A/C randomly blowing warm air was a "normal" operation of the vehicle. He explained to me that much like my house A/C that the vehicles electric system sometimes was too much and therefore the lights could be expected to dim and the A/C to blow warm air occasionally. Uh, what? I was incredulous that he wanted me to believe that my brand, new vehicle was equipped with subpar equipment. Of all the vehicles I have owned, this was not what I would expect from such an expensive vehicle. I was initially there for several small issues and he was reluctant to even have the technicians look at the A/C and didn't add it to the ticket until I pushed for it. I told him that I didn't like being told it was normal and I needed it fixed. He said that he was aware I didn't like what he was telling me but it was normal and to be expected. Needless to say, I spoke with his manager and was assured that this is not what to expect from a new car and that he would personally check to see the technicians checked the system. Unfortunately they couldn't replicate the problem but I can understand that completely. He made sure that I knew if it gave problems in the future to bring it back and they would do what it took to rectify the problem.