AutoNation Chrysler Dodge Jeep Ram Spring

Needed some service done on my truck. Called beforehand and was given a quote. I was very specific as to what needed to be done. Having arrived waited 15 minutes before being approached by the service adviser. In the meantime the shuttle bus left and I needed a ride to work. Wanted to call my colleague to pick me up but was told by the adviser that the bus would be back in at most 30 mites. The bus was back in 1.5 hours. Later in the day was called by the same adviser and "naturally" everything I asked to check was "utterly worn and needed immediate replacement". Fine. He also tried to sell me some services that I did not need and did not ask him to do. Anyhow, he said my vehicle would be ready by 15:30. Great. I returned back to the dealership around 17:20 and to my surprise the vehicle still was not ready. It seemed like I was the only person left in the service department. My vehicle was only ready by 19:00. It took another 20 minutes to get the keys and pay for the service. And most annoyingly - they forgot to do the transmission service even though I gave the adviser a printout with a short list of services to be done when I first came in. The total price I paid for the service was about $300 over what the adviser originally quoted me over the phone even with transmission service, - that they forgot to do. Highly dissatisfied. They will never have my business again.