AutoNation Chrysler Dodge Jeep Ram Spring
Dealership Service Review
The customer service provided by Erik was superb. If only the rest of the service team could have followed through. I made my appointment for 8 am to check 4 pressure sensors. Discount tire company can balance all four tires in less than 30 minutes. Jiffy lube rotated all 4 tires in less than 10. They took two days to check four tire pressure sensors only to find they were fine. What is the point of an appointment if they are not going to provide service for two days? Then my blinkers were 'off'. They were blinking rapidly (indicating that the lights were about to go out). The light issue worked itself out over a couple of days. Erik did warn me about the 24-48 hours time it could take to complete the work. It still seems ridiculous.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes