AutoNation Chrysler Dodge Jeep Ram Spring
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Dealership Service Review
service Rating
No accountability
Written byon 06/08/2021
We had a brake job completed here and when we went to get our tires rotated we couldn't find the wheel lock. They said it had been over a year (which was false) since we brought in our vehicle and that they weren't responsible for the lost wheel lock. Really? What am I going to do with a wheel lock other then leave it in the glove box?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sue Tilly on 06/11/2021
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.
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