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AutoNation Chrysler Dodge Jeep Ram Spring


21027 I-45 N, Spring, TX 77388 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (21) No (2)
Service Rating
Recommend:
Yes (11) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Autonation Spring (buy elsewhere)
Written by glynn77375 on 08/14/2014

I gave this dealer 2 opportunities to earn my business. My credit was marginal, but I was promised (both times) that the loan was approved. First opportunity, the sales manager was eager to have the salesman come to my place of employment to sign documents. I advised this was not possible. When I went to the dealership to sign the documents, much to my surprise the lender had gone out of business. So, I purchased a Toyota from Fred Haas Toyota Country with NO problem. Second opportunity: The salesman promised (again) that the deal was approved and that I could come in the next day to sign up and take delivery of the new car. Later that evening, I texted to reconfirm my appointment, only to learn that NO lender would approve the deal. I even had a co-signer (if necessary) with excellent credit history. Again, I went to another dealer (Parkway Chevrolet) and was approved immediately for a new vehicle with no co-signer @ a reasonable interest rate. I texted the salesman @ Autonation to advise I had made a purchase. He texted back to let me know I was approved, with no co-signer @ the very same APR. Please do not buy from this dealer. Shop another Chrysler Dodge Jeep Ram store. These people lie and play games. Wish I could score this dealer (0).

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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autonation on 08/20/2014
Dealer Response
It is disappointing to hear of your negative experience with our team. If you are willing, our General Manager would love to talk directly with you to rectify these issues. You can contact our GM at (281) 715-6927 -- we hope to hear from you soon.
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