AutoNation Chrysler Dodge Jeep Ram Spring

I purchased a new Ram Truck from the dealership and made the deal over the phone and through email due to living 260 miles away. The deal was made on Wednesday with a deposit put down and I was supposed to pick up the truck on Saturday. I emailed the salesman all the necessary documentation including the drafting information from my bank for the financing. I drove 4 hours on Saturday to the dealership and was told by my salesman to text him when I arrived. To my amazement the salesman was not even at the dealership and never responded to my text. Other salesmen that had no knowledge of the deal jumped in and tried to assist. There was nothing in place for my deal and the dealership seemed to be in total chaos. The poor salesmen trying to help our were trying very hard to piece everything together. They could not find any of the paperwork I sent the salesman during the week so it was like starting over with the process. Long story short, it took over three hours to get everything pulled together and get me out the door with the new truck. I am happy with the deal on the truck but I'm not sure it was worth the total aggravation. Also, I have emailed and texted the salesman after the sale with questions and never received a response! I purchased a vehicle from another AutoNation dealership last year and was very pleased with the experience but this was anything but pleasant.