AutoNation Chrysler Dodge Jeep Ram Spring

Items signed for have not been provided to date. The finance Representative never replied to emails asking who the final creditor was so I could put them as lien holder on my insurance. Sales avoided text, emails asking about the spare key which I signed as part of the agreement. After several days I had to contact the Sales Manager who assured me the key will be provided and had to inform me of the Creditor. I will take the Sales Manager at his word thing will be made right. However Carlos Castro was pleasant but never responded to emails, and the Sales Alejandro Victorica also pleasant but has not delivered what was negotiated. Disappointed because I was looking forward purchasing my wifes vehicle from AutoNation and possibly trading in my Vett, but those plans were premature to my post experience.