Skip to main content

AutoNation Chrysler Dodge Jeep Ram Spring


21027 I-45 N, Spring, TX 77388 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (17) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Terrible Experience
Written by Angel G on 09/05/2020

Dealt with salesperson, Valente, for TWO DAYS. He wasn't working on my deal like he said he would so I contacted the Sales Manager, Willie Byrd. Willie took overand sent my information to my credit union that I was already approved with for funding. The credit union had only had the information for FIFTEEN MINUTES when Valente called to tell me that they are selling it to someone else. I tried to call and talk to management to see how this could even happen and they will not accept my call. They never called to apologize nor did they rescind they documents sent to my credit union. I called the credit union and hour later and they had no idea about what happened and were still processing my paperwork. TERRIBLE experience and establishment. I'm shocked that anyone purchases from this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Sabrina Guerrero on 09/09/2020
Dealer Response
Angel, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report