AutoNation Chrysler Dodge Jeep Ram Spring
Dealership Sales Review
I went into AutoNation on 2/10 wanting to purchase a used truck I viewed online. I had previously dealt with a different dealership who sold the truck I wanted out from under me. Needless to say, I was already frustrated with the buying process. Then, I met Anthony & Diego. These guys sold me the truck I wanted, at a great price. It gets better ... They offer a 3 day/150 mile buyback guarantee on their vehicles. Nothing about the truck would have caused me to give it back, but at the end of day 3 I noticed a problem. I mentioned it to Diego on day 4 when I had to drop off some paperwork to finalize my sale. I really didn't expect them to do anything about it, and they didn't have to ... BUT!! He told me not to worry about it they'd take care of it for me. And true to his word, he did ... Free of charge to me. Now that is what I call GREAT customer service. I have less than perfect credit and to walk into a dealership and leave with the vehicle I wanted the same day blew my mind. I dropped my truck off on Friday to have the problem corrected and didn't expect it to be ready until Monday. I picked up the truck a day later. The service coordinator I dealt with made the repair process painless. I really couldn't be more thrilled with every aspect of my experience with AutoNation. I have already recommended them to family and friends and I absolutely will go back when it's time to buy my daughter's first car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes