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AutoNation Chrysler Dodge Jeep Ram Spring


21027 I-45 N, Spring, TX 77388 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (21) No (2)
Service Rating
Recommend:
Yes (11) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Bad Experience
Written by springtx78 on 05/30/2014
updated 09/11/2025

I don't think I'll go back again. Bad customer service experience. I've had better experience with Fred Haas Toyota, Goodson Honda, and Gillman Acura, and Sterling McCall Nissan. 1. I bought an older vehicle and I noticed an issue with the vehicle after purchase. Although they did a good job repairing it, sales person was very defensive the moment I mention the 3 day/150 mile return policy and that I was considering returning it. 2. Finance manager is too busy to call me back to confirm the lender so that I can add the vehicle to my insurance. I've been calling and leaving a voicemail the last two days. Just unprofessional. My experience. Good luck.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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autonation on 06/04/2014
Dealer Response
We regret your experience with us here, but are glad you brought this to our attention. It is not our intention to leave you without answers, and it's disappointing to hear this is what's happened. Please call our General Manager directly at (281) 715-6927 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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