Planet Ford
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Dealership Service Review
service Rating
Outstanding Service
Written byon 09/21/2020
My wife mistakenly put gasoline in our diesel F250, requiring a complete new fuel system. This work was performed at another dealership outside Texas. We drove up from Cypress and picked it up. On our drive back to Texas I noticed the fuel system would lose it’s prime. We took it to Planet Ford in Spring, Texas and they found one of the fuel system lines wasn’t installed correctly, allowing air to enter the fuel system and lose it’s prime. Problem resolved quickly and the installing dealership paid for the labor to repair the mistake. I trust Planet Ford in Spring for service work done right. Also, super thanks for the staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes