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Planet Ford


20403 I-45 N, Spring, TX 77388 (map)
Today closed
Sales Rating
Recommend:
Yes (14) No (1)
Service Rating
Recommend:
Yes (4) No (4)
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Dealership Sales Review

2.3 out of 5 starssales Rating
Worst Ford dealer in the houston area.
Written by drobuck on 11/01/2008

My time with Plant Ford began when I read on the internet that Ford was putting at $2000 rebate on the new 09 F-150. I then called Planet Ford and spoke to a sales woman named Elaine. I asked her if she had any 09's in. She said yes and asked me what I was looking for. I told her only wanted a extended cab 4x4, that was either blue or red. She told me that she had plenty to choose from and that I should come down and take a look.After work I drove down to Planet Ford to pick my truck out. I asked for Elaine and after about 2 minutes of looking they told me they couldnt find her. I then met the only pleasant person at the dealership. My new sales woman was Francis (or Franceyn), I asked her about the 09's and she informed me that they only had 3 on the lot. One was a STX regular cab, and XLT crew and a King Ranch crew. The tons to pick from was a slew of white fleet trucks. After I told them that the only one I might be interested in was the XLT crew and it was out of my price range they told me they would get it there. I told them my price and they said they would make it happen. After a few hours of crap they came to a figure that was $130 a month over my asked monthly payment. As I was getting ready to leave the manager came out to try and close the sale. Although he was super super pushy I didnt mind his methods. He was funny and didnt try to lie to much. After I said no thanks he shook my hand and told me good bye. I walked outside with Francis and was saying good bye when another sales man that I had dealt with in the past came out and started to talk down to me because I didnt buy the truck. He asked me why I would waste their time and made a scene infront of my friend that had come with me. I have already bought a truck from them in 06 and did not appreciate being called a waste of time because I didnt want to pay sticker for a truck. I then told them that the only reason I came was because I had heard they had PLENTY of trucks to choose from, so it was them who wasted my time. Overall this dealer is not run by people I want to give my money to

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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