Skip to main content

Planet Ford


20403 I-45 N, Spring, TX 77388 (map)
Today closed
Sales Rating
Recommend:
Yes (14) No (1)
Service Rating
Recommend:
Yes (4) No (4)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Awful customer service
Written by Saralisanti on 05/31/2016

Yesterday, my husband and I set out to buy a F-250. We had a quote from edmunds from planet ford. The dealer kept trying to balk at the quote. Then the finance manager Tony came in a tried to strong arm us. He wanted us to sign and say we'd buy the truck if they gave it to us for the price from edmunds without agreeing on a monthly statement. We we told him no, we'd like to agree on a price for the vehicle then look at monthly payments, tony just looked at us and said bye. It was one of the worst experiences I've ever experienced at a dealership. We turned around and went to Tomball Ford where they treated us fairly and were respectful and we bought the F-250. I would not recommend going to planet ford. Obviously, size isn't everything.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.