Skip to main content

Planet Ford


20403 I-45 N, Spring, TX 77388 (map)
Today closed
Sales Rating
Recommend:
Yes (14) No (1)
Service Rating
Recommend:
Yes (4) No (4)
Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Decieved and Peeved!
Written by ryleesmom on 09/14/2010

After purchasing my second used car I realized just how different dealerships can be. This dealership sold me a truck that was far overpriced and in fair condition. They made it look like they were my friend until I signed the paperwork. After that all bets were off! I was blatantly direspected by Joe and have had to give them truck back twice for repairs. After going through the paperwork, they changed the sale price to around $600 more then the original deal without informing me. They offered me below trade in value on my car and made it seem like they were doing me a favor by allowing me to trade it in! This it total BS! Supposedly used vehicles go through a rigourous inspection yet they seemed to have missed the cracking tires on mine as well as the leaky tire. All but one speaker was blown in the car and the paint has scratches galore. Now I would be okay with all of this if I was getting a killer deal but I did not. I paid close to 16000 for this truck so I should have been given a quality vehicle. If you want a GOOD dealership- go see Craig at Demontrond in Conroe. They gave me an excellent price on my trade in, terrific purchase price of the new car and nothing needed work on it! Well it did need a new sway bar but they repaired that in one day and gave me a rental car plus reduced the price to compensate for my time. NOW THATS A GOOD DEALERSHIP! To be fair, I am still working with Planet ford 45 to fix all their mistakes. Lets hope they fix them without hassle- which so far they have not.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.