North Freeway Hyundai

Do not buy or deal with these dealerships before reading the reviews on the BBB and on-line. Be forewarned that several customers report that they are manipulated in giving the dealerships a high rating in exchange for a free service. If the reviewer does not across the board give high marks, the offer for the free service is reneged. So be wary of any high marks. The three dealerships are owned by Paul Peebles. The General Manager at Humble Hyundai is John Kay and the Fixed Ops Director at the three dealerships is Tim Shipe. Rather than honor my safety recall appointment of three weeks, I was told that I needed to return because the part was not available and that customers need to come in first to have their VIN number and odometer photographed before the recall part can be ordered. Total BS. They then give you a 21-point inspection list of REQUIRED IMMEDIATE ATTENTION items: brake flush 169.95; fuel injection cleaning service 179.95; engine coolant 159.95; transmission fluid change 331.37; and most incredibly, an alignment of 119.95 for tire damage and abnormal wear [for 4 one-month old tires with alignment done at time of purchase]. $1,040.64 worth of unnecessary repairs. I was then put on a DO NOT SERVICE list at the three dealerships closest to my home - because I became upset when I was lied to and made to waste my time and work. This is a safety recall and one which these individuals are not addressing as required by federal regulations. They have no regard for customer's safety, time or money.