North Freeway Hyundai
Dealership Sales Review
Me and my spouse were looking for 2016 Hyundai Elantra Value Edition with red color and North Freeway had exactly what we wanted and was in our budget range. We dealt with online sales manager Howard Bass and he was fair and firm with us; there were good conversations between us before the purchase to eliminate common unpleasant scenarios (i.e. trying to strong arm unwanted packages on cost, purchase order not having desired bottom line price, obtaining SS# to run credit even if we're pre-approved somewhere else). We felt Mr. Bass was honest with us and didn't put any surprises on us; he was totally upfront about everything. He communicated and assisted with all dealer incentives/rebates/specials to us very well! Howard is a car sales veteran and has no pretense or immaturity that one often encounters with car salesman. He gives respect and deserves respect back. Franklyn Adames, the finance manager, deserves a ton of compliments too. He made the documents signing process so smooth and brief. He explained everything to us very well and answered all our questions to complete satisfaction. Overall, we loved North Freeway Hyundai dealership and the whole car buying experience with Howard and Franklyn. I am definitely recommending the dealership and Howard to friends and family. I really hope someone else we refer can have the same pleasant satisfying car buying experience that we had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes