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North Freeway Hyundai


20440 I-45 N, Spring, TX 77373 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
unethical, deceptive and incredibly unprofessional
Written by markk4 on 10/31/2011
updated 05/25/2025

Overall rating is zero stars but form required at least one. Didn't read all reviews but references to unethical and deceptive are absolutely true. Chris Thomas, now the GSM, stated to me in writing that North Freeway Hyundai (NFH) will not provide an internet (email) quote and potential buyers must come into dealership. All claims or links to internet quotes on Edmunds.com or any other site are simply not true. NFH makes a huge deal of their A+ BBB rating and that of their "sister" dealership in Humble (same ownership) while referencing many other Hyundai dealers in Houston with F- ratings. Even this Edmunds.com site references NFH as a Premier Dealer. Both are an absolute farce and destroy any and all credibility in these types of ratings. Incredibly, even other dealers - unsolicted, mind you - stated NFH is [violative content deleted]. If you know what's good for you - stay away from these guys at any cost, literally, and hope current ownership/management goes away. This is not sour grapes folks, they didn't cost me a penny, but I do a lot of research before/while buying a car and in all my years, in any industry, with any product/service, I have never experienced such poor, negative, deceptive, antagonizing and rude attitudes and actions and Chris Thomas is the General Sales Manager so, understand the source!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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