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North Freeway Hyundai


20440 I-45 N, Spring, TX 77373 (map)
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Dealership Sales Review

1.3 out of 5 starssales Rating
Horrible Salesmen
Written by andy116 on 01/26/2010

Went with my friend who is a woman to look at a 2009 Hyundai Santa Fe. After we test drove it, we went back into the office and the guy wouldn't budge from the price listed on the window. I told him we would think about it and we left. As we were backing out, two other guys came out and attempted the worst version of good cop/bad cop I have ever seen in my life. The bad cop, who said his name was "Chris", started accusing us of making an unreasonable offer while the good cop pretended to calm him down and said if we came back inside, we could work out a deal. Chris wanted my friend to come back another time, without me, presumably so he could make a much heftier profit by taking advantage of a woman who knew little about cars. My friend wanted to go back inside, so we did. While in the makeshift office of good cop, occasionally, Chris would come in and berate me for making such an unreasonable offer, state that we were wasting his time (a curious position to take since we were the only potential customers at the dealership), and whatever other disrespectful comments he could think of at the time. Eventually, I couldn't help but laugh at him, which only made him angrier. Meanwhile, good cop was starting to get agitated at us because I kept telling him there was absolutely no way we would be purchasing a car today given their lame attempt at salesmanship. At that point, bad cop wistfully informed good cop that "sometimes you have to let them walk away!" LOL. It was quite amusing to see these guys in action, but in the end, there is no way in hell I would ever buy a car from such amateurish salesmen who are so obviously trying to line their own pockets at the expense of my friend. Avoid this dealership unless you want to be amused by the ridiculously transparent yet ineffectual salesmen. If so, bring popcorn because they do not provide any unlike other dealerships. I did get a free bottle of water, so that was a plus.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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