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North Freeway Hyundai


20440 I-45 N, Spring, TX 77373 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Service Rating
Recommend:
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Dealership Sales Review

1 out of 5 starssales Rating
Lied to me
Written by Alyssa12345 on 08/14/2017

I recently bought a car from Hyundai North Freeway and was the worst decision I had made. First my sales guy Paul Clos that was selling the car was too busy with other customers to fully help me with the cars that I wanted to look at which I set up an appointment with. When I found one car that I liked the trunk did not open and I went to talk to Paul and he told me that he would have to charge 250 dollars to fix the trunk. Which was ridiculous because they are going to have to fix it anyways. After I found another car that I liked I talked to the financial guy and could not get a loan through them because I am a first time buyer. I decided to go through a credit union, but I already singed the paperwork that states that the car is on hold for 15 days so I can get payment for the car. The next day I got a call from the dealership saying that I need to pay or that they are going to put my car back onto the market. That this caused me stress because of waiting on the credit union that nothing was in my hands. After dealing with the credit union and getting the car I was told that there were not problems with the car. When I received the keys for the car and asked if there was another key and told that there is only one if I wanted another one I should have worked it into the deal but I was not informed of this information. After receiving the car and having it for two days I realized that there were problem and I went to pep boys and told that I need new tires and a alignment ASAP. Disappointed I emailed the dealership telling them of my situation and was told that they never said the car was in “good condition” that it my problem not the dealership. NEVER GOING TO THIS DEALERSHIP

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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