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2022 Ram 1500 Limited
Written byon 07/03/2023
My truck is a Lemon and been in the shop 9 times for the same problem in just over a year. In the shop for 151 days and they put 514 miles on it and no telling how much it idled and they never put gas in it for me and still haven’t figured out the problem. It took this long for the manufacturer to finally over me a buy back which now I have been waiting on them for almost two weeks to give me an offer. I find it very hard to get in touch with anyone at the dealership and the manufacturer to find out anything and no one ever returns calls. I love my truck but not the service and communication I get.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 07/07/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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