Ryan Ford
Dealership Sales Review
Ryan Ford is the dealership you can trust! I live in Abilene, Texas, but our recent vehicle purchase was all the way down in Sealy, Texas. The person that helped us with our pre-owned vehicle was Sabrena Torres. She was such a trooper. We were late arriving from out of town, but when we finally made it to the dealership, she was all smiles and had everything ready for us. It was the smoothest purchase I had ever experienced. A while after we were back at home enjoying our vehicle, we started having problems with the AC. We had purchased a service plan, so when we took it to our local dealer for repair, we hoped the service plan would cover the cost. We were told that it would not be covered. We decided to call Sabrena at Ryan Ford to see if there was anything they could do. After a few hours, they let us know that they were willing to do all of the repairs at no cost to us. The problem then became that our local dealership had already started fixing the problem. When I let Sabrena know this, Ryan Ford worked their magic and got the entire repair covered. Thanks Ryan Ford for going the extra mile in service. We will be buying our next vehicle from these fine people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes