Glenn Polk Chevrolet of Sanger
Dealership Service Review
Was on eternal hold with another unnamed dealership to schedule a battery replacement, finally hung up and called James Polk who said come on down and we will check it out! They tested the battery and said it was showing fine but could test further if I could leave it. As I didn't have a ride, said we will see what tomorrow brings! Tomorrow brought another boost so I came back and I was remembered from the day before! They checked it out, battery was indeed bad. Got it swapped out and was rolling in under an hour! They've previously done an airbag recall for us, completed the same day we called! Another dealership had us waiting for over 2 months for the airbag recall. We are able to get quick oil changes here too!! They're quick,friendly and honest!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes