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Glenn Polk Chevrolet of Sanger


1405 N Stemmons St, Sanger, TX 76266 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (52) No (0)
Service Rating
Recommend:
Yes (109) No (4)
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Dealership Service Review

2 out of 5 starsservice Rating
Service
Written by Jack Walters on 09/14/2021

Customer service lacks the personal touch. Did not offer car wash as most dealerships due there days.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Trent Polk on 09/15/2021
Dealer Response
I am sorry you felt we deserve two stars Jack. My team there in Sanger usually is quite the opposite. Glenn Polk Auto Group purchased that location in 2019 and it is an old facility. We will be building a new one soon, but unfortunately, we don't have the means to wash everyone's vehicle at this time. Hopefully that will change in the near future. Please don't give up on us, thank you.
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