Mercedes-Benz of San Antonio
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Dealership Service Review
service Rating
Excellent Customer Service at its Best
Written byon 06/05/2024
The staff is friendly, professional and the service fast, easy and efficient. Javier and the service manager were both extremely helpful and took care of me as a first-time customer. The customer waiting area is clean, appealing, and offers a variety of beverages/snacks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Mercedes Benz of San Antonio on 06/06/2024
Dealer Response
Thank you, Alison, for your kind words and 5-star review on Edmunds! We are delighted to hear about your positive experience with Javier, the service manager, and our team at Mercedes Benz of San Antonio. We take pride in providing friendly, professional, and efficient service to all our customers. We look forward to welcoming you back for your next visit.
Sincerely,
Chris Martinez
cmartinez@mbofsa.com
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