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Mercedes-Benz of San Antonio


9600 San Pedro Ave, San Antonio, TX 78216 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (27) No (1)
Service Rating
Recommend:
Yes (56) No (5)
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Dealership Sales Review

1 out of 5 starssales Rating
UNPROFESSIONAL!!!
Written by GERARD JOLIVETTE on 11/03/2024

BATE and SWITCH!!! UNPROFESSIONAL/LACKING INTEGRITY/POOR BUSINESS PRACTICES. Engage this dealership w/due caution!!! Spent > 2 hrs w/sales rep "aUSTIN" concerning a 2018 MB G63 G-Wagon (White, VIN #WDCYC7DH8JX286640 (in case moved to another local MB dealership). Trade was assessed and offer posed. "aUSTIN" & manager advised subsequently the veh was not updated in the system and was actually selling for $92.989. after hrs of exchange and several trips into the sales office by "aUSTIN", this should have been evident. I was asked if I had any wiggle room to spend up to purchase the veh! By the time I got home the veh was taken off the net. Another example of poor trade craft! I'm a retired AF Colonel w/ over 40yrs of mil svs/3 MS' and having commanded 5 times and several combat tours. Not off target often! Take my advice; avoid this 3rd Class operation and shop with the other two dealerships in the SA area! (This review may not make the site (another example of unprofessionalism, but it does not negate how poor your sales staff represents the dealership. Large network and I will make all aware and ensure monthly mailings, news letters and all gatherings are made aware). I also worked for a 3 letter org post my mil time and can handle any issue presented, trust...nothing personal here, strictly business. Poor business...

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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