Freedom Chevrolet
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Dealership Service Review
service Rating
Poor Service Experience
Written byon 04/04/2024
Was told a price of $400 to replace to rims and when I went to pick it up the price ended being $1000.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Kathryn Glenn on 04/05/2024
Dealer Response
Derek S,
I appreciate you taking the time to inform me about your recent sales experience regarding the rims you purchased. I deeply regret any inconvenience you may have encountered and would like to make amends to regain your trust as a valued client. If you would kindly contact me using the contact information provided, I would appreciate it. Thank you for your feedback, and I am looking forward to the opportunity to speak with you.
Jesus Rodriguez
General Manager
jrodriguez@freedomchevy.com
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