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Freedom Chevrolet


13483 I-10 West, San Antonio, TX 78249 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (36) No (14)
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Dealership Sales Review

1 out of 5 starssales Rating
Horrendous Sales Service and Experience
Written by Proudvet on 03/27/2019

My best friend was in the market for a Corvette so I decided to take him to Freedom Chevrolet one Saturday. Although, we were cordially greeted by another sales representative upon arrival, it was another sales representative that decided who he wanted to look at the Corvette. We quickly learned that the self-appointed "guru" of Corvette sales at Freedom Chevrolet (Hollis Farley) only caters to "certain clientele". The sales rep assisting us asked him (Mr. Farley) for the key so we could view the interior but Mr. Farley kept the key fob and would not relinquish it! He casually dismissed repeated attempts for information concerning the vehicle. Needless to say, my best friend and I were thoroughly embarrassed and humiliated. As two active duty servicemembers, we were subjected to classist, egregious, and unprofessional treatment. The very next day (Sunday), my best friend purchased a 2019 Corvette Gran Sport from Ancira Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

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customer_svc on 04/04/2019
Dealer Response
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Charles Pircher cpircher@freedomchevy.com
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