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Rockwall Chrysler Dodge Jeep RAM


970 E I30, Rockwall, TX 75087 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (2)
Service Rating
Recommend:
Yes (44) No (9)
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Dealership Service Review

5 out of 5 starsservice Rating
Kane exceeded my expectations
Written by JMartinson on 12/05/2023

Kane exceeded my expectations in getting my side mirror from another location in a timely manner and then had it installed ahead of the scheduled time they gave me. It was the best customer service experience I’ve ever had at a car dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 12/06/2023
Dealer Response
Kane went above and beyond to ensure your satisfaction at Rockwall Chrysler Dodge Jeep Ram! His proactive approach in sourcing and installing your side mirror ahead of schedule is a testament to excellent customer service. It's great to hear that it was the best experience you've had at a dealership. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
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