Rockwall Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Dash pad replacement
Written byon 12/01/2023
Brought my truck to see about getting the failed dash pad replaced. I got a call in less then 48 hours that it was ready to be picked up. In that short time my advisor Ron coordinated with MOPAR to have it covered.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/04/2023
Dealer Response
That's impressive service! Ron's quick coordination with MOPAR to have the failed dashpad replaced in less than 48 hours is truly commendable. It's great when advisors like Ron efficiently handle these situations and ensure a smooth process for customers. Thank you for your business!
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