Rockwall Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Quick Oil Change
Written byon 09/05/2022
The service department got me in and out really quickly and I appreciate it because I was about to take a road trip. Now what I didn’t like was they sent me an email afterwards giving me a discount on the service. Another thing that bothers me is that they don’t wash or vacuum the vehicles anymore. That makes me feel less valued as a customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 09/07/2022
Dealer Response
We appreciate your business and are happy to hear we were able to be quick in time for your road trip. Hopefully, you can make use of the email offers on your next service visit and be sure to ask your service advisor about our wash and detail options available to all of our customers. Again, we truly appreciate your business. If there is anything we can do in the future, please feel free to reach out.
Thank you
Paul Morgan
General Manager
pmorgan@rockwalldodge.com
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