North Central Ford
Back to Service Reviews
Dealership Service Review
service Rating
Ford Flex front Driver Side Panel Noise at high speeds
Written byon 07/12/2016
They troubleshooted the problem, both the tech and service expert and figured out the issue. This was on a Friday and they had to order a part, so I brought it back on Monday and it was repaired in a timely manner. Very happy with the customer service and technician skills. The only negative experience was I had to wait (1-1/2 hours) for your shuttle to take me to work on Monday (11 July) morning. Otherwise great experience. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes