North Central Ford
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Dealership Service Review
service Rating
Customer Service - Better than expected.
Written by 05/05/2016
onEveryone is very helpful. Customer service is excellent. Priscilla knows me and my car. She makes me feel that my car is in good hands. She also encourages me to do the best for the car in trying circumstances. I know that she lives either in or near Wylie, TX. So, even tho' her family is going through very hard times right now, she knows how to balance that with her job. Did you give your staff special Customer Service classes??
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes