North Central Ford
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Dealership Service Review
service Rating
Fast, efficient service, lovely comfortable waiting area
Written byon 04/20/2016
The young lady who initially helped me the day before was great. The next day, when I brought my car in, service was quick and efficient. My regular service advisor, Roy Coleman, is one of the best men that you have. He knows his stuff and he is prompt and efficient when calling a customer to tell them what has to be done to their vehicle. I recommend folks to your dealership (service) specifically because of Roy. On a side note, Brad Cook is a great salesman and sold us our last car a couple of months ago. Although a bit longer than I would like, the sales experience was still a good one and we got the car! I would go to N. Central Ford before any other service company or dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes