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North Central Ford


1819 N Central Expy, Richardson, TX 75080 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (6)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Maybe I should go elsewhere.
Written by gypsyrose32 on 04/04/2016

I use North Central Ford because that is where I bought my current vehicle. I believe in keeping your car maintained even after the warranty expires. However, with some of the things that I have experienced with my vehicle in the last 2 years, I think I need to renew a warranty. I had to have the starter replaced on 7-9-15 while I was on vacation; even though North central had just checked out my vehicle on 77-2-15 saying everything was just fine. When I came back from vacation (spent $552.17) that I did not expect I did complain to your MANAGER. He would take it under advisement; nothing came out of this. Now on 3-31-16 I had to have the pump for the washer replaced to the tune of $374.59. This vehicle is now costing me somewhat of a fortune. maybe I should look to purchasing another kind of vehicle even though my FORD ESCAPE is my baby.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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