North Central Ford
Dealership Service Review
I use North Central Ford because that is where I bought my current vehicle. I believe in keeping your car maintained even after the warranty expires. However, with some of the things that I have experienced with my vehicle in the last 2 years, I think I need to renew a warranty. I had to have the starter replaced on 7-9-15 while I was on vacation; even though North central had just checked out my vehicle on 77-2-15 saying everything was just fine. When I came back from vacation (spent $552.17) that I did not expect I did complain to your MANAGER. He would take it under advisement; nothing came out of this. Now on 3-31-16 I had to have the pump for the washer replaced to the tune of $374.59. This vehicle is now costing me somewhat of a fortune. maybe I should look to purchasing another kind of vehicle even though my FORD ESCAPE is my baby.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable