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North Central Ford


1819 N Central Expy, Richardson, TX 75080 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (6)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Sales Review

1.2 out of 5 starssales Rating
Buyer beware - Terrible Shopping Experience
Written by ceecii on 05/24/2010

This dealership told us they could sell us the car we wanted. We made a deal with a $1500.00 trade in and $1500 down. We verbally agreed to this and the salesperson left for about 20 - 30 minutes. He came back and tried to get us to sign a statement saying we would make a $3000 down payment plus our trade in. He never mentioned the added downpayment at all. When we noticed the added down payment he tried to state that he had misunderstood us even though we had spent an hour discussing what we would pay. Also, even though we kept asking, the salesman and financing dept would never tell us what interest rate we were looking at. I called back the next day, spoke to a director of sales and told them we had gotten our own financing. We wanted the same price on the car and the same amount for our trade in. We discussed the financing and he stated that they would rather finance us themselves and that he didnt like the financing we had because they had to pay a fee to the financing company. The director told me he would call me back after he verified my horror story from the previous night. He called me back hours later to tell me they no longer accepted the financing we had procurred even though earlier he had spoken to me about it. Unless you like to spend hours being lied to and treated badly, you might want to skip going here for your purchase.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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